Image taken from: Four Leaves Website

Location: Multiple outlets, find out more at https://fourleaves.com.sg/location/

Telephone: 6268 6516 

Email: onlinesupport@fourleaves.com.sg 

Website to order: https://shoponline.fourleaves.com.sg/  

Operating Hours: Differ according to location

 

About Four Leaves 

Four Leaves first started in 1981, with their first outlet located at Nutmeg Road. In 1983, they built their first Four Leaves Factory at Enterprise Road, shifting to a new factory in 2016. This new factory is located along Chin Bee Crescent, which is where they operate out of till today. Now, the Four Leaves brand has expanded to include more than 30 retail outlets all over Singapore!

The umbrella of Four Leaves contains various brand names, such as St Leaven (Takashimaya), Epid’Or (Raffles City), Yamazaki and Country Brot (Waterway Point and North Point). Four Leaves has even expanded to have a subsidiary in Malaysia (Kuala Lumpur and Penang), with the name of Four Leaves Malaysia Sdn Bhd.

The Four Leaves brand prides themselves on being the leading companies in the bakery industry, continually coming up with innovative methods to further develop the bakery business in Singapore. Implementing cutting-edge Japanese technologies, Four Leaves produces a diverse range of bakery products and cakes. 

The secret to gaining the trust of their customers over the years? Four Leaves manages their quality at all stages of their production, starting from the procurement of raw material, such as obtaining high-quality wheat flour for their products. They don’t cut any corners – and it certainly shows in what they bring to the table!

 

Product Selection

Four Leaves’ cakes are segmented into four different categories – Signature Cakes, Delightful Cakes, Special Occasion’s Cakes, as well as Cartoon Cakes.

 

Signature Cakes

Image taken from: Four Leaves Website

You can’t go wrong with some of their more classic flavours under the Signature Cakes range, such as Strawberry Shortcake and Chocolate Classico.

Only the best ingredients are used to create each cake. For example, the Strawberry Shortcake uses Premium Japanese Flour and 100% fresh dairy cream; and the Chocolate Classico uses Finest Belgium Chocolate, as well as Premium Chocolate Flakes and Chocolate Ganache. If you’re the cheesy sort (pun intended), you’d like the Royal Cheese Cake, Oreo Cheeze Cake or the Light Cheeze Cake. 

 

Delightful Cakes

Their Delightful Cakes series comprises two different cakes – the Lychee Delight and the Fruity Wishing Well – which boast a concoction of fresh fruits.

 

Special Occasions’ Cakes

Be it a birthday or Valentine’s Day, Four Leaves has got just the cake for the occasion.

Image taken from: Four Leaves Website

Celebrate your birthday in style with the Single-Figure Cake or, turn 21 on a sweet note with the Sweetest 21st Cake. Alternatively, shower your other half with love by getting the Sweet Chocolate or DoubleHeart cake.

 

Cartoon Cakes

Image taken from: Four Leaves Website

Light up your kid’s face with one of these utterly adorable cartoon cakes. Choose from a variety of designs, such as the Soccer Mania Cartoon or Animals Train Cartoon Cake.

Other than the above cakes, Four Leaves also offers a wide range of breads and buns.

 

Placing Orders

To place your order online, head to their website and sign up for a membership. Choose your cake, pick-up location, date and time, and voila! You’re all set.

A Four Leaves membership allows you to view your transaction history and efficiently make repeat orders, especially as purchase histories are stored in their database. Four Leaves might also roll out special promotions from time to time, which are only available for their online members!

Do note only their Signature Cakes range is available for online orders; head down to their retail outlets to purchase any of their other cakes. A minimum of two working days is required for all orders, with the daily cut-off time being at 23:59. Advance orders are available within 14 days from the collection date. Four Leaves does not accept any orders over phone or email; all orders have to be either placed online at their website or via walk-in at any of their outlets.

 

Customisation

Unfortunately, it seems as if Four Leaves does not accept customisation orders at this point of time.

However, you can request for a complimentary message to be placed on the cake. For a cake that’s 15 or 21 centimetres in diameter, you can put up to 23 or 35 letters (including “Happy Birthday”) respectively. 

 

Delivery

Four Leaves also does not currently offer delivery services. All orders have to be self-collected at their outlets. You’ll be able to select your desired pick-up date and time via their website upon check-out. Collection time is daily between 11am and 9pm with allocated time slots of 2-hour duration, subject to availability.

Do remember to print out your confirmation email when collecting your order. However, if you fail to pick up your order by the time the retail outlet closes, the products will be disposed of, with no refunds given.

 

Payment Options

Payment can be done online via E-Nets and/or credit card. The only credit cards accepted are VISA and MASTERCARD.

 

Customer Service

Four Leaves allocate the utmost priority to both good quality and good service, recognising that neither is more important than the other. However, there has been complaints about some of the staff being rude in certain outlets.

 

Final Recommendation

To sum it up, Four Leaves is an established bakery brand in Singapore with many loyal customers. However, I personally feel that more can be done to stay ahead in this competitive industry.

 

  • Cakes: 6/10
  • Customer Service: 7/10
  • Delivery Offering: 0/10
  • Overall Rating: 5.5/10

 

 

Disclaimer: We are not affiliated to Four Leaves in any way. This is a review of what they offer. Cake Delivery Singapore offers a wide range of delicious gourmet handmade cakes, fit for taste buds. Click here to order your cakes from Cake Delivery Singapore today!

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